Privacy policy
Privacy Policy
Zarela respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our store, place an order, contact us, or interact with our services.
Information we collect
- Contact details such as name, email, phone number, billing address, and shipping address.
- Order details such as purchased products, order value, payment status, shipping status, and customer support messages.
- Technical data such as IP address, browser, device information, cookies, and site activity used to improve performance and security.
How we use information
- To process, ship, and support your orders.
- To send order confirmations, tracking updates, customer service replies, and account-related messages.
- To improve our store, prevent fraud, and protect customers.
- To send marketing messages only when permitted by law or consent.
Payments
Payments are processed securely by third-party payment providers. Zarela does not store full payment card details.
Cookies
We may use cookies and similar technologies to run the store, remember preferences, analyze performance, and improve the shopping experience.
Your rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to certain uses of your personal information. To make a request, contact support@zarela.com.
Contact
For privacy questions, contact support@zarela.com.