Shipping
Shipping
Zarela ships to supported international markets with tracked delivery and checkout options based on the country selected at checkout.
Tracked delivery
Tracking details are sent by email after your order ships.
International checkout
Shipping options, taxes, duties, and payment methods are confirmed at checkout.
Need help?
Email support@zarela.com with your order number.
Where We Ship
We ship to the countries and regions currently enabled at checkout. If checkout is not available in your country, that market is not currently supported.
Processing and Delivery
Orders are prepared before shipment. Delivery times vary by destination, shipping method, customs processing, carrier capacity, and local delivery conditions. Any available shipping options are shown at checkout before payment.
Order confirmation
After payment, you receive an order confirmation at the email used during checkout.
Tracking email
When your order ships, tracking information is sent so you can follow the delivery.
Currency, Duties and Taxes
You can browse in supported currencies for convenience. Final prices, taxes, duties, payment methods, and shipping options are confirmed at checkout and may vary by country.
Address Accuracy
Please check your shipping address carefully before placing the order. Incorrect or incomplete addresses can cause delays, failed delivery, or carrier return.
Delivery support
If your tracking has not updated for an unusual amount of time, contact us at support@zarela.com with your order number and the email used at checkout.